Title

Location

Social Media Specialist (1)

Irvine ,CA

Job Description

The Social Media Specialist position will provide critical social media support to the company’s leaders and will work across teams, departments and platforms to ensure we’re connected with our customers. This role is a vital and visible member of the corporate communications team.

Responsibilities

• Report directly to the head of US office and support the Marketing Manager and R&D Manager.
• As our community manager, be the subject-matter expert on what people are saying about us and recommend the best course of action
• Serve as the key and immediate listening arm to monitor and flag conversations and trends
• Identify opportunities and issues in real-time with an analytical eye and recommendations
• Coordinate content, assets and inventory
• Support development and execution of agreed communication concepts for campaigns and programs
• Find and suggest engagement potential on owned handles and the broader social web in order to foster brand positive effect and achieve business goals

Qualifications

Job Benefits

• 1-2 years experience working in a fast paced, high volume Social Media, Marketing, Communications, and/or Public Relations environment, ideally for a large corporation or agency
• Sophisticated knowledge – theory and practice -- of community management, particularly on Facebook, Twitter, LinkedIn, Instagram, tumble, vine, Periscope and YouTube is a must
• Detect potential negative or crisis situations and communicate with appropriate stakeholders to mitigate issues
• Proven exceptional judgment, professional maturity and discretion required
• A demonstrated history of anticipating issues and taking proactive action to develop and implement an appropriate response plan
• High energy and deeply dedicated
• Comfortable multi-tasking and able to deliver results under pressure and tight deadlines and on an occasionally non-traditional work schedule
• Strong communication skills including writing, editing, proofreading, and presentation
• Excellent problem solving and analytical skills
• Results oriented with a strong sense of urgency
• Vigilant attention to detail
• Ability to create and adhere to timelines and schedules
• Confidence to share opinions and suggest improvements
• Knowledge and experience using CMS tools (preferably Sprinklr) is necessary
• Proficient using MS Office Suite and familiar with various digital tools and emerging technologies
• Video editing and Photoshop skills a plus
• Bilingual is a plus

• Dental Insurance
• Health Insurance
• Holidays
• 401K / Retirement Plan
• Paid time off