Preferred Qualifications

Are you a Data Center Technician with a range of experience from racking & stacking to deployment & decommissioning – and everything in between? Interested in new challenges and being part of a newly created team working on critical projects? Then we’d like to talk to you!

Detailed Description and Job Requirements

An Oracle Data Center Technician will be the technical liaison between the technology teams and the Lab Data Center Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Center environment and systems you understand which issues to escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes, and introduce automation with aim towards simplification.

You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You understand all aspects of the equipment you support. Some travel will be involved.

Qualifications

1.Bachelor’s degree or equivalent work experience required

2.Minimum 2 years’ relevant experience in a support/ operations role

3.Minimum 2 years Quality Assurance experience

4.Must have demonstrated expertise in two or more of these areas: Networking (DNS, TCP/IP). Programming/scripting (Java, Perl, Ruby, C#, and/or PHP)

5.Excellent oral and written communication skills

6.Strong influencing skills

7.Ability to work independently, with little direct management

8.Open to provide after-hours support as needed

9.Experience supporting large, enterprise customers in an operation

Ideal candidates need to be familiar with the following: data center ecosystem (cooling, electrical, networking), IT hardware Concepts, RAID, SAN, x86 Architecture, SCSI, Linux/Unix Administration, Boot Process, GRUB/LILO, Base operating system install, copper/Fiber optic Testing, strong troubleshooting and performance tuning skills. Minimal travel will be required.