Responsibilities

• Be the front line of contact for many of our publishers of all sizes, answer their questions and help them grow with Unity Ads
• Grow relationships and use negotiation skills to deliver the right solution for your clients
• Monitor publisher performance, create and analyze customized reports and suggest improvements directly to publishers based on your findings
• Regularly review publisher games and advise publishers on best practices for video ads
• Closely follow publisher game release schedule and support the publisher on timely and smooth integration of Unity Ads in new games / apps by utilizing our internal technical teams
• Meet publishers in person and participate in phone calls to address their concerns and advise them on growth opportunities with Unity Ads
• Oversee and answer publisher support requests and provide advice via email, phone, Skype, in communities and forums;
• Learn all aspects of the Unity Ads business to facilitate scalable, continued growth

Requirements 

• 1-3 years of experience in an Account Management/Customer facing support type role
• Must be fluent in English both written and spoken
• Bachelor’s degree in statistical / media (Or related)
• Interest and/or experience in the advertising space
• Excellent analytical and problem solving skills
• Excellent interpersonal skills, including strong communication skills, a proactive and positive attitude, and an embedded drive for results
• Technical skills are a bonus in this role
• Knowledge and passion of the mobile gaming ecosystem is an advantage