Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.

BASIC QUALIFICATIONS

§ High School diploma or equivalent
§ Expertise in one or more specialized areas of IT such as Microsoft Administration, Linux Administration, or Cisco IOS (CLI)
§ Advanced Troubleshooting skills in a multi-user high pressure environment
§ Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
§ Experience with Data Cabling / Computer Facilities maintenance
§ Proven skills in PC repair, troubleshooting, deployment, and liquidation
§ Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, management, contractors and vendors.
§ Ability to stand/walk for 10-12 hours per day
§ Willingness to work flexible shifts and scheduling including nights, weekends, and holidays

PREFERRED QUALIFICATIONS

§ Bachelor’s degree in Computer science or IT related field.
§ Microsoft MCSE, MCITP Systems Administrator (Active Directory)
§ Cisco CCNA certification
§ Excellent written and verbal communication skills. Comfortable communicating in person and via phone/radio with peers, management, contractors and vendors.
§ Advanced Linux systems administration skills
§ Strong troubleshooting skills of very complex systems
§ Ability to explain complex IT concepts in simple terms
§ Ability to manage high priority projects
§ Proven ability to work successfully with limited supervision
§ Ability to travel up to 25%