The Human Capital department is currently a team of over 15 professionals committed to attracting, developing, and retaining excellent staff across the firm. The team is comprised of four functions: Talent Acquisition, Learning and Professional Development, Employee Relations, and Benefits. Human Capital staff are based in the Boston, Chicago, Washington DC, and London offices.

Job Overview:

As part of the Human Capital department, Learning and Professional Development drives the momentum of CRA through the professional growth of our consulting employees. We deliver relevant, timely, action-oriented training; provide opportunities for our people to establish relationships across practices and geographies, and cultivate on-the-job learning.  Join our collaborative team of Learning & Professional Development gurus!

The Human Capital Intern will provide support to this high-energy, collaborative team and will report to the Learning and Professional Development Manager.

This internship is for a January 2017 start. Candidates should be able to commit to at least 30 hours per week. 

Responsibilities:

• Plan and attend training programs for CRA staff with internal and external facilitators; work closely with training participants to ensure successful programming
• Collect and analyze feedback on training effectiveness
• Update the Learning and Professional Development intranet
• Manage the learning management database by tracking program attendance and running monthly reports
• Manage day to day inquiries from our employees – on topics such as our homegrown feedback process, the Check-In, training logistics and more!
• Assist with onboarding training and initiatives as needed
• Process invoicing and travel expenses for the LPD team
• Additional Human Capital projects as assigned

Desired Skills and Experience:

• Currently enrolled in a bachelor’s or master’s degree program
• A strong interest in learning and development, training and/or human resources
• One previous internship in professional services preferred
• Intermediate plus knowledge of Microsoft Office (Word, Excel, PowerPoint) & Outlook
• Ability to execute – a track record of getting things done; demonstrated willingness to take ownership of work
• Creative – approaches problem solving with resourcefulness, willingness to take risks and generate new ideas
• Client oriented – collaborative, responsive, to build relationships at all levels that inspire confidence and trust
• Exceptional attention to detail – able to present and communicate facts, data and recommendations thoughtfully, accurately and in ways that facilitate insight
• Big picture thought process – thinks beyond the scope of the task given, asks questions and  offers solutions