Business Systems Analyst
Facebook is seeking an experienced Business Systems Analyst to assist in design and implementation of scalable and efficient tools and processes to support all aspects of our logistics operations. This role requires a full understanding of procure to pay and its impacts to logistics; asset management and lifecycle, inventory management, receiving, and transportation. This role will be required to work closely with cross functional teams and across boundary organizations to gather requirements, define solutions, implement new tools and process, and provide ongoing support to these teams.
Responsibilities
- Partner with teams to define business process and translate to process and systems improvement for logistics and data center operations focusing on scale, efficiency, and automation
- Manage and prioritize systems projects and enhancements
- Lead sessions to identify process inefficiencies, gather business requirements, partner with development teams to manage deliverables, testing and validation, roll-out and training, and triage and resolution of issues.
- Develop, build, and maintain reports and dashboards that contain actionable metrics to monitor the performance of our operations.
- Maintain data integrity across multiple systems and identify and resolve inconsistencies.
- Manage task queue to triage and resolve issues and engage with cross-functional teams as needed for resolution.
- Liaise with cross-functional teams to assist with best practices and to ensure end-to-end process and tool consistency
- Work with internal business groups to acquire a deep understanding of their processes and operations
Minimum Qualifications
- Bachelor’s degree in Management Information Systems or related field
- 5+ years of experience in inventory management, operations management or project management building scalable process and tools
- Experienced using SQL or other querying language.
- Experienced with ERP, PLM, and data loaders
- Ability to collaborate with different individuals across the organization and within other geographies, and "roll-up the sleeves" in order to accomplish all necessary tasks
- Effective communication skills, and ability in explaining technical issues to both technical and business partners
Preferred Qualifications
- Experience in data warehouse space
- Experience designing applications and creating examples through wireframes and mockups in one of the following areas: datacenter, network, server infrastructure
- Experience working in operations or operations tooling/ticketing systems
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